Customer Website & Online Ordering Setup
Global website branding, ordering channels, URL slug governance, independent storefront hours, and Main Branch management.
Customer Website Scope & Ordering Channels
The customer-facing restaurant website provides an interactive digital storefront for public customer ordering.
Supported Channels: The customer website strictly supports Delivery and Takeaway ordering. It does NOT support public table reservation booking; reservations are managed exclusively by host and management staff within Front of House.
Global Workspace Configuration: Customer Website settings are GLOBAL across the entire restaurant workspace and are managed exclusively from the Main Branch context.
Independent Storefront Hours: The website Open Time and Close Time operate independently from physical Restaurant Working Hours. Modifying in-venue dining hours does not alter digital storefront availability.
Confirmed Website Configuration Fields
The Owner configures the public storefront identity and operation using verified system parameters.
Confirmed Website Settings Fields:
• Restaurant Logo & Theme Color (primary brand palette)
• Desktop Cover Image URL & Mobile Cover Image URL
• About Text (restaurant story & customer description)
• Public Phone Override & Public Address Override
• Instagram Handle / Link
• Website Status (Active / Inactive online ordering toggle)
• Digital Storefront Open Time & Close Time
• URL Slug: Configured during initial workspace provisioning. Changing the URL Slug may invalidate existing public links and disrupt customer access.
Branch Storefront Activation: In multi-branch setups, secondary branches become visible and selectable for customer delivery and takeaway only after their Branch Location Map and Geolocation Pin have been configured.
Related Documentation Guides
Handling inbound customer orders from the Customer Website, staff accept or reject actions, and automated kitchen routing.
Takeaway orders from Customer Website with Contact Name, Phone, and Notes; Branch Manager and Host accept/reject actions.
Adding branches, Main Branch rules, operational cloning, location pins, capacity freeze behavior, and permanent deletion.
