Documentation Category
Delivery & Takeaway Operations
Online order ingestion, 7-stage delivery status flow, distance-based delivery fees, takeaway fulfillment, and Android driver app tracking.
Articles in this Section (4)
01
Online Order Ingestion & Approval
Handling inbound customer orders from the Customer Website, staff accept or reject actions, and automated kitchen routing.
Read Guide
02
Delivery Status Flow & Driver Dispatch
The 7 linear stages of delivery orders, live GPS route tracking upon departure, driver cancellation reasons, and terminal states.
Read Guide
03
Takeaway & Customer Pickup Management
Takeaway orders from Customer Website with Contact Name, Phone, and Notes; Branch Manager and Host accept/reject actions.
Read Guide
04
Distance-Based Delivery Fee Calculation
Calculating delivery charges using Driving Route Distance × Cost per Kilometer, proportional partial kilometers, and maximum distance ceiling.
Read Guide