Restaurant OS Modules & Operational Capabilities
Explore the main Restaurant OS modules and confirmed operational capabilities. Module and capability availability may vary by plan, configuration, permissions, and product availability.
Point of Sale (POS)
All plansManage dine-in and takeaway POS orders with categorized menu selection, equal bill splitting by guest count, table association, and routing of applicable items to configured preparation stations.
Key Operational Capabilities
- Dine-in and takeaway order workflows
- Categorized menu selection
- Equal bill split by guest count
- Table association and configured-station routing
Table Management
All plansReview configured dining areas, tables, workflow statuses, walk-in First-Come First-Served waitlists, and waiter assignment.
Key Operational Capabilities
- Configured dining areas and tables
- Table workflow statuses
- Walk-in First-Come First-Served waitlist
- Active waiter assignment
Kitchen Display System (KDS)
All plansRoute applicable order items to configured preparation stations and support the Start → Ready → Pickup → Served workflow.
Key Operational Capabilities
- Configured preparation-station routing
- Start full orders or individual items
- Mark prepared items Ready
- Pickup and served confirmations
Reservations & Timeline
All plansManage reservations, confirmed status transitions, area preferences, guest pre-orders, and waiter assignment when seating guests.
Key Operational Capabilities
- Reservation status lifecycle
- Area preferences
- Guest pre-orders
- Waiter assignment on seating
Inventory & Recipe Builder
All plansTrack configured ingredients and recipes, support Ready-state recipe deductions, low-stock thresholds, waste records, and stock adjustments.
Key Operational Capabilities
- Recipe Builder with configured quantities
- Configured recipe deductions when prepared items are Ready
- Configurable low-stock thresholds
- Waste and stock adjustment logs
Staff & Payroll Management
All plansUse role-based operational permissions, core shift clock-in records, and configured payroll calculations with hourly, daily, weekly, and monthly compensation models.
Key Operational Capabilities
- Role-based operational access
- Core shift clock-in records
- Hourly · Daily · Weekly · Monthly compensation
- Configured payroll calculations
Delivery & Customer Ordering
Mixed plan accessSupport customer delivery/takeaway order operations across plans, while internal driver workflows require eligible plan access.
Key Operational Capabilities
- Customer Ordering Website
- Core delivery and takeaway order handling
- Driver workflow for eligible plans
- Delivery status progression for eligible driver workflows
Operational Reports
All plansSelect a branch and day to review confirmed Sales, Orders, Discounts, Menu, Table, Waiter, and Cash Closing operational reports.
Key Operational Capabilities
- Sales, Orders & Discounts
- Menu performance
- Table & waiter performance
- Cash Closing
Defined Roles for Restaurant Operations
Core operational roles control day-to-day responsibilities. Custom Roles & Advanced RBAC is a separate Enterprise capability.
Owner
Core roleOversees restaurant configuration and applicable management functions according to plan, permissions, and product availability.
Branch Manager
Core roleManages assigned-branch restaurant operations within configured permissions.
Host
Core roleHandles front-of-house reception, tables, walk-in waitlists, reservations, and supported external-order acceptance.
Waiter / Server
Core roleWorks with assigned tables and orders through the supported service workflow.
Kitchen / Chef
Core roleUses KDS workflows for configured preparation stations.
Inventory Employee
Core roleHandles inventory items, quantity changes, waste records, and low-stock monitoring within configured permissions.
Delivery Driver
Core roleWorks with assigned delivery orders through eligible OCTK driver workflows.